Doctors Control Panel Support and Training Options

mail Email


Most support issues can be handled by email.

Allow 24 hours for response.

phonebook Phone

Support available 9AM-6PM EST AU

(03) 9013 5453

For sales and integration enquiries and for issues requiring expedient resolution.

add%20computer-wf Remote Support

Available via prior arrangement.

You will need to run Team Viewer which can be downloaded from

videoplay Video Media

Basic demonstration of DCP usage covered in video training.

Available on the Media page of this website.

training-u7991 Training

Online training sessions and on-site training(dependent on region) available at reasonable rates.

Learn advanced usage of DCP to achieve the most from this technology.

Email for quotation to arrange for experts to help you.


At Doctors Control Panel Services, we take the privacy of our users' data very seriously. We are committed to protecting the confidentiality and security of all personal information collected through our software and services. Our privacy policy outlines how we collect, use, and protect user information, and we make every effort to ensure compliance with relevant privacy laws and regulations.

We will never sell or share any personal information collected through our software to third parties without express consent from the user. We will only use user data for the purpose of providing our services, improving our software, or as otherwise required by law.

We employ appropriate technical and organizational measures to secure user data against unauthorized access, theft, and other malicious activities. In the event of a data breach, we will promptly notify affected users and take all necessary steps to rectify the situation.

We encourage our users to review our privacy policy regularly and contact us with any questions or concerns regarding their privacy and data protection.

Child Pages

Clickonce Cache Corruption and Reset

Several dozen users have reported errors that occur when trying to install DCP that have all turned out to be clickonce cache corruption.


As of June 2022 Feedback is being migrated to integrated support feature in DCP

Missing Pathology Atoms

Closely related to naming of tests is the naming of test component atoms.

Missing Pathology Tests

Australian pathology providers vary in their naming of tests that are reported back to GP's on various items.

Privacy Policy

March 2019